Frequently Asked Questions
Everything you need to know about your Guardian Bikes order
What is the typical shipping timeframe for orders?
We process all orders within 1-2 business days. Standard shipping typically takes 3-5 business days, while express options are available at checkout for faster delivery.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items in their original packaging. Exchanges are free, while returns for a refund incur a small restocking fee.
How do I know which size will fit me best?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options via Klarna and Afterpay.
How can I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.
Are your materials sustainably sourced?
Yes, at Guardian Bikes, we prioritize ethical manufacturing. Over 80% of our current collection is made from organic cotton or recycled polyester to reduce our environmental footprint.